At Aadi Polymers Pvt. Ltd. (operating as Sleeply.com), we strive to ensure that your orders are processed and delivered in a timely manner. Please read our shipping policy below to understand how we handle your order shipments.

1. Shipping Locations

We currently offer shipping to the following locations:

• [List the countries or regions you ship to]
• If you are located outside of our shipping areas, please contact us to inquire about special shipping arrangements.

2. Order Processing

• Order Confirmation: After placing your order, you will receive an order confirmation email. Please review the details carefully, and contact us if there are any discrepancies.
• Processing Time: Orders are typically processed within [Insert Timeframe, e.g., 1-3 business days]. Please note that processing times may vary depending on product availability and the volume of orders.
• Business Days: Our warehouse operates Monday through Friday, excluding public holidays. Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Methods and Delivery Times

• We offer the following shipping options:
  • Standard Shipping: [Insert estimated delivery time, e.g., 5-7 business days]
  • Express Shipping: [Insert estimated delivery time, e.g., 2-3 business days]
  • Same-Day Delivery (if applicable): Available in select areas. [Insert time frame]

Delivery times are estimates and may vary depending on your location, weather conditions, or carrier delays.

• All orders are shipped via reputable carriers such as [List Shipping Carriers, e.g., DHL, FedEx, India Post, etc.].

4. Shipping Charges

Shipping charges are calculated based on the weight, dimensions, and delivery address of your order. The final shipping cost will be displayed at checkout before you confirm your purchase.

• Free Shipping: We offer free shipping on orders over [Insert Minimum Amount for Free Shipping, e.g., ₹2,000].
• If your order does not qualify for free shipping, you will be charged a standard shipping fee based on your selected shipping method.

5. International Shipping (If Applicable)

For international orders, please be aware that:

• Delivery times and shipping fees may vary depending on your location.
• Customs duties, taxes, and other import fees are the responsibility of the customer. These charges are determined by the destination country’s laws and regulations.

If your order is subject to customs fees or import duties, you will be notified by the carrier when your package arrives in your country.

6. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment. You can also track your order by logging into your Sleeply.com account.

7. Shipping Restrictions

• P.O. Boxes: We currently do not ship to P.O. Box addresses.
• Undeliverable Packages: If your package is undeliverable due to incorrect address information, it will be returned to us, and we will contact you for further instructions. Additional shipping charges may apply for re-shipping.

8. Lost or Damaged Shipments

While we make every effort to ensure that your order reaches you in perfect condition, if your package is lost or damaged during shipping, please contact us within [Insert Timeframe, e.g., 7 days] of receiving your order. We will work with the carrier to resolve the issue and send you a replacement or issue a refund, depending on the situation.

9. Address Changes

If you need to make any changes to the shipping address after placing your order, please contact us immediately at [Insert Contact Email] or [Insert Contact Phone Number]. We cannot guarantee that changes can be made once your order has been processed or shipped.

10. Shipping Delays While we aim to deliver all orders on time, certain factors outside our control, such as weather, holidays, or carrier delays, may cause shipping delays. We appreciate your understanding and patience in such cases.

11. Contact Us

If you have any questions or concerns regarding Shipping Policy, please contact us at:

Aadi Polymers Pvt Ltd (Sleeply.com)
Email: info@aadipolymers.com

Phone: 08045479040

Address: B-9 , SITE-B , UPSIDC, Industrial Area Surajpur, Greater Noida – 201306, Uttar Pradesh, India