Shipping Policy

At Aadi Polymers Pvt. Ltd. (operating as Sleeply.com), we strive to ensure that your orders are processed and delivered safely and on time.

1. Shipping Locations

We currently offer shipping across India. If your location is outside our delivery area, please contact us for special shipping arrangements.

2. Order Processing

  • Order Confirmation: Once your order is placed, you will receive an order confirmation email.
  • Processing Time: Orders are generally processed within 1โ€“3 business days depending on stock availability.
  • Business Days: Orders are processed Monday to Friday, excluding public holidays.

3. Shipping Methods & Delivery Times

  • Standard Shipping: Estimated delivery within 5โ€“7 business days.
  • Express Shipping: Estimated delivery within 2โ€“3 business days.
  • Same-Day Delivery: Available only in select locations.

Delivery timelines may vary depending on location, weather conditions, and courier delays.

4. Shipping Charges

Shipping charges are calculated based on product weight, dimensions, and delivery location.

  • Free Shipping: Available on eligible orders above โ‚น2,000.
  • Standard shipping charges will apply on orders below the free shipping threshold.

5. International Shipping

International shipping may be available for select regions. Customs duties, import taxes, and related charges are the responsibility of the customer.

6. Order Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor your shipment status.

7. Shipping Restrictions

  • We currently do not deliver to P.O. Box addresses.
  • Orders returned due to incorrect address details may require additional shipping charges.

8. Lost or Damaged Shipments

If your order arrives damaged or is lost during transit, please contact us within 7 days of delivery. We will assist with replacements or refunds wherever applicable.

9. Address Changes

If you need to update your shipping address, contact us immediately after placing your order. Address changes cannot be guaranteed once the order has been processed.

10. Shipping Delays

Delays caused by weather conditions, courier disruptions, holidays, or other unforeseen circumstances may impact delivery timelines.

11. Contact Us

Aadi Polymers Pvt Ltd (Sleeply.com)

Email: info@aadipolymers.com
Phone: 08045479040

Manufacturing Unit:
B-9, SITE-B, UPSIDC,
Industrial Area Surajpur,
Greater Noida โ€“ 201306,
Uttar Pradesh, India